Returns & Refunds

In the unlikely event that there is a problem, you will need to let us know within 7 days of the delivery of the order by writing to us at

We will exchange the product if:
- It was delivered in a damaged condition, expired, or is less than 6 months to expiry.
- It has a manufacturer’s defect.
- The wrong product was delivered.

Please note that items can only be exchanged if:
- It is returned in its original & sealed packaging.
- It is not purchased during flash deals.
- It is not purchased with discount codes.

If the above conditions are met, we will arrange to collect the goods to be exchanged and send a replacement at the earliest available time, and the delivery charges will be taken care of by us if the product is defective. Alternatively, you may also opt for a refund.

When the item reaches us, our customer care team will review the condition of the item. We will confirm receipt and issue a refund to the same card used for payment in 14 working days.