Shipping
1) What are the delivery options?
Singapore
Options | Fee | Lead Time |
Standard Delivery (Orders ≥SGD 50) |
Free | 3-5 Working Days |
Standard Delivery (Orders <SGD 50) |
$3.30 | 3-5 Working Days |
Express Delivery | $12 | 1-2 Working Days |
International
Options | Fee | Lead Time |
Malaysia, Hong Kong, Macau | $8 | 4-10 Working Days |
Rest of Asia | $15 | 4-10 Working Days |
Rest of the World | $25 | 4-10 Working Days |
2) Can I request for same-day or time-specific deliveries?
Unfortunately we are unable to provide same-day or time-specific deliveries.
3) What should I do if I did not receive my parcel on the stipulated date?
We are sorry if you are experiencing this. If you have the order number from your confirmation email, please drop us an email and we will be glad to run a check for you.
4) Do you ship internationally?
We are not shipping internationally right now but we hope to do so in the near future.
5) Can you track orders?
Once they are ready to be dispatched, you will receive an SMS and email about it. If you need to track your delivery, you can then contact the same number that was used to contact you, with your order number, to track your order.